Papa John Overhauls Loyalty Program

Papa Johns is entering a new generation of loyalty program overhauling its prior program with all new  Papa Rewards program that rewards points five times faster than before. Points earned turn into the gold standard of pizza rewards currency: Papa Dough, which can be redeemed towards anything on the menu – pizzas, sides, deserts and Read more…

Filed under: Loyalty Marketing, LoyaltyBlog

Chili’s Rewards Program Updated After Exit from Plenti Rewards

Chili’s Dumps Plenti Rewards Program Due To Customer Feedback Chili’s® Grill & Bar has sent out an e-mail to My Chili’s Rewards members stating that they will no longer be a member of the coalition loyalty program Plenti. In an email to My Chili’s Rewards members, Chili’s said “We heard you. It’s time for a change.” The email went Read more…

Filed under: Loyalty Marketing

Subway Launching MyWay™ Rewards Program

Subway New Rewards Program Subway Rewards members will get the customization, flexibility and a surprise or two from the sandwich giant’s new rewards program. More than a loyalty program, Subway MyWay Rewards will redefine choice and accessibility to Subway’s more than 37 million sandwich and salad combinations. The program will be a customized experience – Read more…

Filed under: LoyaltyBlog

Pizza Hut’s New Loyalty Program

Pizza Hut’s New Loyalty Program Rewards Members for Every Dollar Spent Online Pizza Hut, which serves and delivers more pizza than any other pizza restaurant company in the world, recently announced the introduction of the only national pizza loyalty program that rewards customers unlimited points for every dollar spent on great-tasting food online. Called Hut Read more…

Filed under: Brand Loyalty, LoyaltyBlog

CiCi’s Pizza Engages Customers with Mobile Customer Loyalty App

CiCi’s Customer Loyalty App CiCi’s, a Coppell, Texas-based buffet-style restaurant famous for its unlimited pizza, pasta, salad, soup and dessert, has announced a partnership with Punchh. Punchh will develop a loyalty app that will allow CiCi’s fans to collect punches each time they visit and earn a free buffet at any of the restaurant’s nearly Read more…

Filed under: Brand Loyalty

HuHot Mongolian Grill Launches HuHot Rewards

HuHot Loyalty Program Executed Across Franchise HuHot Mongolian Grills, LLC announces a system-wide rollout of its HuHot Rewards loyalty program that leverages Sparkfly’s transaction data capture and promotion tracking capabilities. The new program enables HuHot’s 57 locations to offer customers highly relevant digital promotions that are targeted based on purchase behavior. Franchisees can now replace Read more…

Filed under: Brand Loyalty

McDonald’s Launches Drink Loyalty Program

McDonald’s has begun the roll out of its new mobile app in the U.S., and one of the main features is a loyalty program for the chain’s drinks. Customer who use the app can earn a free beverage after purchasing five McCafe drinks, such as coffee and shakes. They can also locate nearby stores and Read more…

Filed under: Brand Loyalty

Firehouse Subs Launches Mobile Ordering & Loyalty App

Fast casual restaurant chain, Firehouse Subs launches state-of-the-art mobile ordering and loyalty app that allows guests to find locations, place their orders while on the go through their mobile phone. They can earn loyalty credit (one point for every $0.01 spent) for in-restaurant and in-app orders and for playing Blaze Hopper, Firehouse Subs’ in-app game. Read more…

Filed under: Brand Loyalty

Report: Diner Loyalty in the Digital Age

A recent report indicates 44% of consumers participate in loyalty and rewards programs at limited-service restaurants. The report, called Diner Loyalty in the Digital Age from Technomic and American Express. examined how the digital revolution is changing guest expectations at both limited-service and full-service restaurants. Loyalty programs are increasingly prevalent in the restaurant space, and Read more…

Filed under: Loyalty Marketing

Study: Customer Loyalty in the Restaurant Industry

Restaurant Rewards Program Members are More Satisfied Stronger Brand Advocates A recent Deloitte study, “Second Helpings: Building Customer Loyalty in the Fast Service and Casual Dining Restaurant Sector,” surveyed more than 4,000 patrons of quick-service restaurants to find out attitudes and behaviors regarding loyalty and restaurant rewards programs at these establishments. The study found that Read more…

Filed under: Customer Experience