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Time to Shine: Revamping Your Loyalty Program

Now is the time to take stock in your loyalty program, critique what’s working well and what isn’t and ultimately make changes that will keep your program feeling shiny and new. Here are a few strategies to help you increase customer loyalty: Strategies to Increase Customer Loyalty Integrate Social Media  If social media isn’t already a Read more…

Time to Update Your Loyalty Program?

The word “audit” usually scares people. In the context of a customer retention and loyalty programs, however, an audit helps you understand where the biggest return on investment (ROI) potential is. Loyalty Program Audit An audit (usually qualified as a “loyalty audit,” an “program audit,” etc.) is a non biased look at your company’s loyalty Read more…