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Report: Hilton and Marriott Earn Highest Loyalty & Rewards Program Satisfaction

Best Rewards Programs A recent report from J.D. Power 2016 Hotel Loyalty/Rewards Program Satisfaction Report,SM reveals hotel chains having multiple brands, wide distribution networks, and diverse partnerships demonstrate distinct advantages in satisfying their members. The report measures customer satisfaction by examining six factors (in order of importance): account maintenance/management (23%); ease of redeeming points/miles (22%); Read more…

Wyndham Strives for Best Hotel Rewards Program

Wyndham Rewards Offers First Experience Enhanced Redemptions The program that revolutionized hotel rewards in 2015 by simplifying free nights with a flat 15,000 point redemption rate is once again turning the loyalty landscape on its head. Now “elite” programs and special member experiences are no longer just for the rich and well-traveled. Through a tiered loyalty Read more…

Wyndham Unveils New Rewards Program for Meeting Planners

Wyndham Rewards® is helping meeting and group travel planners win big. go meetsm, the world’s most generous rewards program for meeting planners which launched today at IMEX America 2015 in Las Vegas, transforms and simplifies the world of hotel loyalty programs for planners. Planners who are members of the Wyndham Rewards loyalty program earn one Read more…

Marriott Rewards — Top Hotel Loyalty Program

Marriott International’s Marriott Rewards has been named top Hotel Loyalty Program in the first-ever Fortune and Travel + Leisure Best in Business Travel Survey, which tapped jet-setting readers for their thoughts on the best of the best brands for those on the road. “We‘re thrilled that the readers of Fortune and Travel + Leisure recognized Read more…

IHG first in the Industry to Commit to Free Internet for All Loyalty Members Worldwide

IHG (InterContinental Hotels Group) today announced that it would be providing free internet to all its 71m loyalty program members, worldwide. The announcement comes as IHG reveals the results of a global online survey* which show that nearly half of adults (43%) would choose not to stay in a hotel that charged for internet. IHG Read more…