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Marriott Combines all Three of its Hotel Loyalty Programs

Marriott to Unify Loyalty Programs to Enhance Customer Experience In August 2018 Marriott International will introduce one set of unified benefits across Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG). With the new loyalty program, the 110 million members of all three programs will be able to earn and redeem points at hotels Read more…

Wyndham Strives for Best Hotel Rewards Program

Wyndham Rewards Offers First Experience Enhanced Redemptions The program that revolutionized hotel rewards in 2015 by simplifying free nights with a flat 15,000 point redemption rate is once again turning the loyalty landscape on its head. Now “elite” programs and special member experiences are no longer just for the rich and well-traveled. Through a tiered loyalty Read more…

Wyndham Unveils New Rewards Program for Meeting Planners

Wyndham Rewards® is helping meeting and group travel planners win big. go meetsm, the world’s most generous rewards program for meeting planners which launched today at IMEX America 2015 in Las Vegas, transforms and simplifies the world of hotel loyalty programs for planners. Planners who are members of the Wyndham Rewards loyalty program earn one Read more…

Hotel Loyalty Program Key to Member Satisfaction

Earning and Redeeming Rewards Key to Hotel Loyalty Hotel loyalty and reward program features and benefits — earning and redeeming rewards — prove key to member satisfaction regardless of the number of hotel brand locations, according to the J.D. Power 2015 Hotel Loyalty/Rewards Program Satisfaction Report. The report measures customer satisfaction by examining six factors Read more…

IHG first in the Industry to Commit to Free Internet for All Loyalty Members Worldwide

IHG (InterContinental Hotels Group) today announced that it would be providing free internet to all its 71m loyalty program members, worldwide. The announcement comes as IHG reveals the results of a global online survey* which show that nearly half of adults (43%) would choose not to stay in a hotel that charged for internet. IHG Read more…