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Loblaws Rolls Out Fee Based Loyalty Program

Loblaw is taking a page from e-commerce giant Amazon and club store Costco’s playbooks with its new $99 a year subscription loyalty program, PC Insiders. Which is a reimagined and revamped version of its loyalty program President’s Choice, and offers its members some exclusive convenience and value offers across many of the companies brands, brick Read more…

Time to Update Your Loyalty Program?

The word “audit” usually scares people. In the context of a customer retention and loyalty programs, however, an audit helps you understand where the biggest return on investment (ROI) potential is. Loyalty Program Audit An audit (usually qualified as a “loyalty audit,” an “program audit,” etc.) is a non biased look at your company’s loyalty Read more…