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6 Quick Tips to Increase Loyalty Program Participation

Why Loyalty Programs Fail 43% of shoppers say rewards expire before they can be redeemed and 38% of shoppers say they never knew if they had rewards available (CodeBroker) 57% of loyalty program members do not know their points balance, and 38% are unaware of their points value. More than 1 out of 5 members Read more…

Time to Shine: Revamping Your Loyalty Program

Now is the time to take stock in your loyalty program, critique what’s working well and what isn’t and ultimately make changes that will keep your program feeling shiny and new. Here are a few strategies to help you increase customer loyalty: Strategies to Increase Customer Loyalty Integrate Social Media  If social media isn’t already a Read more…

Six Signs Your Loyalty Program Needs a Refresh

So you’ve bought into the idea of a loyalty program, crunched the numbers, got the buy off and launched the program. Then what? To remain fresh and relevant to your customers, your program needs to evolve and grow. Not sure if what you’re doing is enough? Here are six signs that you need to refresh your Read more…