Grocery Stores Go Online to Improve Customer Experience
Posted by Sallie Burnett
While several companies offer online grocery shopping services — including Peapod, Netgrocer and AULSuperStore.com — in central Ohio, some brick-and-mortar stores have begun or are planning to offer their own service. Grocers now are considering adding online shopping as an option because it makes grocery shopping easier for their customers, improves the customer expereince, and builds customer loyalty.
Customer Loyalty Consultant Global Keynote Speaker | Social Media Marketing Strategist at Customer Insight Group
Sallie Burnett is the founder and CEO of Customer Insight Group. This strategic marketing firm leads the way in the evolution of how companies engage their customers and earn their long-term loyalty.
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Filed under: Customer Experience