Customer Insight Group Loyalty Blog

Fresh Ideas for Building Profitable Customer Relationships
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Email Best Practices: Loyalty Programs

Customer retention is a cornerstone of an effective loyalty program. While it is always necessary to bring in new customers, existing customers may have greater value. They have already expressed an interest in your product or service, and it cost less to keep a customer than to acquire a new one. One of the best Read more…

How Brands Are Taking a Stand On Social Issues

Why Brands Need to Take a Stand Gone are the days when companies struggled to take as neutral a stance as possible on social and political issues in hopes of appealing to the widest market. Studies show that today, consumers want brands to take a stand, and failing to do so can hurt a company’s Read more…

18 Pinterest for Business Marketing Tips

Did you know, that half of all U.S. millennials use Pinterest? It’s not just young people saving their ideas on the network: 68% of U.S. women between the ages of 25 and 54 use Pinterest, too. And while it’s true that the network does have more female users than male, 40% of new users are Read more…

Facebook For Business Marketing Tips

22 Tips and Tricks for Marketing on Facebook Facebook marketing is a strategic business promotion tactic. Facebook remains the most widely used social media platform by a relatively healthy margin: some 68% of U.S. adults are now Facebook users. With 1.52 billion daily active users on Facebook on average for December 2018 and 2.32 billion Read more…

Why Use Social Media for Business

Six Reasons Why Social Media is Important for Business Why is social media important for business? Whether your company is small, medium or large, social media provides a number of benefits that you can’t find with other forms of publicity and advertising. Here are six key benefits of social media for business. 1. Increase Your Read more…

SEO: The Best Investment For Your Marketing Dollars

What is SEO and its benefits? Search engine optimization (SEO) is the art and science of getting your web pages to the top of Google, and it can pay off, bigtime, for years to come. As more people turn to the Internet to find the products, services, and information they need, it becomes more urgent Read more…

Blog Posts: Why They Might Not Be Working For You

Is your blog working or you? Be honest! You’ve followed the advice of marketing experts and kept up with the latest trend of adding blog posts to your website. You’ve written dozens, or perhaps hundreds, of blog posts. But has qualified traffic to your website increased? And more importantly, is the phone ringing? Are e-mails Read more…

Successful Social Media Campaigns

Social Media Campaigns That Work A report from Clutch shows that 71% of businesses use social media and 47% began before 2017. More than half (52%) of small businesses post to social media at least once per day, something social media experts recommend. It’s clear that organizations are acknowledging the power of social media to Read more…

5 Nonprofit Fundraising Tips

Fundraising Tips Proven to Maximize Results Raising money for a nonprofit can be a daunting task. While acquiring grants will keep the wheels turning for some time, developing donor relations and stewardship strategies are the best idea if your organization intends to meet its objectives. Yes, it is, easier said than done. An organization will Read more…

Consumer Shopping Habits in the UK

Consumer behavior has always been one of the major factors that marketers consider when trying to sell goods and services. It pays to know your customer so an effective strategy can be planned to achieve expected returns. And for each nationality around the world, buying habits differ due to a number of factors like age, Read more…