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Loyalty Trend: Blockchain

Is Blockchain the Future of Loyalty Programs? Consumers have become more demanding over the years, and this presents retailers with both challenges and opportunities. Loyalty points and rewards programs used to be seen as fringe benefits that came with making regular purchases from a particular store. People have now come to expect these benefits, and Read more…

Nordstrom Announces New Loyalty Program

Nordstrom Overhauls its Loyalty Program Nordstrom Inc. announces a new customer loyalty program, The Nordy Club. The program replaces Nordstrom Rewards and incorporates the traditional point system and favorite benefits of its previous loyalty program while offering customers personalized and enhanced service and experiences including exclusive access to product and events, along with more convenient ways to Read more…

Sally Beauty Rolls Out New Loyalty Program

Sally Beauty Gives Loyalty Program a Makeover Sally Beauty rolls out piloted loyalty program, Sally Beauty Rewards. After running successful pilot programs in Florida and Georgia since 2017, Sally Beauty Rewards launched nationwide to all Sally Beauty customers on October 22, 2018. With the launch of this modern concept, Sally Beauty celebrates its hair and Read more…

Chipotle Pilots New Digital Rewards Program

Chipotle Tests New Rewards Program In 2016, Chipotle Mexican Grill, Inc. piloted its Chiptopia Summer Rewards, a three-month-long frequent diner program. The program offered the best rewards in the industry. Chipotle ended up paying out roughly $20 million to more than 85,000 Chiptopia members who qualified for its largest prize — meal catering for 10, valued at Read more…

Six Flags Announces Membership Rewards

New Loyalty Program Focuses on Creating Amazing Experiences Six Flags EntertainmentCorporation the world’s largest regional theme park company and the largest operator of waterparks in North America announced an exclusive new “Members Only” rewards program for its most loyal guests. “We didn’t want to create something just about spending money, because that’s not what we are,” Read more…

Victoria Secret Totally Revamps Pink Nation Loyalty Program

Victoria Secret PINK Unveils the all-new PINK Nation Victoria’s Secret PINK, the lifestyle brand dedicated to the independent college-age girl, unveiled a total revamp of its loyalty program, PINK Nation. The new PINK Nation delivers a more innovative and intimate brand experience through its newly designed mobile app. This includes the rollout of member-only offers Read more…

PetSmart Announces New Treats Loyalty Program

PetSmart Treats, PetSmart’s new loyalty program is now available across the retailer’s more than 1600 locations in the U.S., Puerto Rico and Canada, as well as online and through PetSmart’s mobile app. The points-based program allows members to earn points every time they shop in-store, online or donate to PetSmart Charities, and it rewards them with Read more…

Schnucks Unveils New Loyalty Program

 Schnucks Store Card Loyalty Program Customers who sign up for Schnucks store card program will earn 10 reward points for every dollar spent on qualifying* purchases. After accruing 1,000 points (the equivalent of $100 in purchases), customers will earn $2 off a future purchase. They can choose to redeem dollars off as they are earned Read more…

Customer Loyalty Trend: Artificial Intelligence

Customer Loyalty Trend 2018: Future of Customer Loyalty with Artificial Intelligence  Brands want consumers to commit to them, but one study shows that consumers are turning the tables and demanding that brands show commitment to them. While brands are focused on how many customers are visiting their site and downloading their apps, a study from Wunderman found Read more…

Customer Loyalty Trend: Shared Values Matter

Consumers worldwide expect brands to not only talk about what they stand for but what they stand up for and invest in brand activism on local, social and environmental issues that impact employees, customers, and their communities. The 2017 Cone Communications Corporate Social Responsibility (CSR) study found that 63% of Americans are hopeful businesses will take the Read more…