Gamification.com – Time to Overhaul Your Loyalty Program? 7-Steps to Long-term Success.

The Review – Marketing 101: Social Media is Rooted in the Basics (1/2/13)

The Review – Social Media: What It Can Do For You

Denver Metro Small Business Development Center – Busting the Top 5 Socail Media Myths

DenverPost.com – Denver-backed “cash mob” calls on small book shop.

Rocky Mountain Direct Marketing Association – New year, big plans: How to leverage customer loyalty in your 2012 strategy

RCI Ventures – Innovate 2012: Sallie Burnett, Customer Insight Group

The Review  – It’s Not the Channel. It’s the Relationship!

Caribbean Business – Search Engine Optimization Meets Social Media.

CRM Buyer – The 4 Cornerstones for CRM Retail Investment.

ECommerce Times – The Retail Industry’s CRM Implementation Problem.

RCI Ventures – In Pursuit of Happiness!

RMDMA: DirectLine – Marketing Relevance Imperative!

RMDMA: DirectLine – Loyalty Programs Increase Share of Wallet.

The Review – Designing Loyalty Program for Affluent Consumers

The Review – Study Reveals Email Marketing Best Practices for 2016

The Review – New Data: Insights into the Evolution of Email Marketing

The Review – Tips for Marketing with Facebook and Snapchat

Top Customer Retention Blogs: 50 Must-Read Blogs for the Latest Customer Retention Strategies and Tactics – Customer Insight Group: Loyalty Blog

Future of Business and Tech – 10 Rights and Wrongs of Loyalty Programs

LinkedIn: Do’s and Don’ts for Creating a Best-in-Class Loyalty Program

LinkedIn: Performance Evaluation Time: 7 Steps For Reviewing Your Loyalty Program

Forbes: Can Blockchain Reinvigorate Loyalty Programs?

Forbes: Can Loyalty Programs Reverse Declining Public Transit Ridership?

Forbes: Is It Time To Add Gamification To Your Loyalty Strategy?

Forbes: Mobile Loyalty Isn’t Coming, It’s Already Here

Forbes: Restaurants Serve Up Loyalty Programs To Combat Competition

Forbes: Seven Tips For Successful Customer Loyalty Programs In 2019

Forbes: How Brands Are Tackling Social Issues

Forbes: Metrics For Measuring Customer Loyalty

Forbes: Consumer Attitudes About Data Sharing