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CVS Launches All-In-One Payment, Prescription & Loyalty Program

CVS Pay Lets Customers Receive Loyalty Program Deals, Pick-Up Prescriptions and Pay All In On Quick Scan. CVS Health announced the launch of CVS Pay™, a new, end-to-end mobile payment solution at CVS Pharmacy.  CVS Pay – now part of the CVS Pharmacy® mobile app – integrates payment, prescription pickup and the ExtraCare® loyalty program Read more…

Customer Loyalty Trend: Shared Values Matter

Loyalty Trend: Corporate Social Responsibility Consumers worldwide expect brands to not only talk about what they stand for but what they stand up for and invest in brand activism on local, social and environmental issues that impact employees, customers, and their communities. The 2017 Cone Communications Corporate Social Responsibility (CSR) study found that 63% of Americans are Read more…

How to Keep Customers Coming Back Again and Again

From a business perspective, it makes sense to focus your resources on retaining and growing customer relationships as it usually costs more to acquire customers than to keep them. With consumers having more information, more and more control over the buying process, brands must dedicate more resources to engage, keep and grow their customer relationships. Read more…

Walgreens Launches Beauty Enthusiast Loyalty Program

Beauty Customers Enjoy Rewards with the Launch of Beauty Enthusiast Walgreens recently announced a new loyalty program tied to its beauty department with the launch of Beauty Enthusiast, a beauty club within its Balance Rewards loyalty program. Cardholders who register for Beauty Enthusiast gain additional rewards on beauty and personal care items, as well as other Read more…

Report: Retail Customer Experience from Top 50 US Retailers

Retail Customer Experience Report Results Based on more than 40,000 consumer surveys gathered from the top 50 U.S. and 25 U.K. retailers, the 11th annual ForeSee Experience Index 2015 Retail Edition, reveals the retail customer experience across web, mobile, and in stores over the course of the holiday shopping season. This report examines the drivers Read more…

Walgreens Launches Loyalty Card in September

Drugstore chain Walgreens, one of the nation’s largest retailers, will launch of the company’s first ever loyalty card called Balance Rewards this September. According to a recent posting on MarketWatch, Walgreens hopes this new loyalty card will improve sales and help the retailer personalize offerings to meet customers needs. Rivals are expected to use their loyalty Read more…