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Report: Hilton and Marriott Earn Highest Loyalty & Rewards Program Satisfaction

Best Rewards Programs A recent report from J.D. Power 2016 Hotel Loyalty/Rewards Program Satisfaction Report,SM reveals hotel chains having multiple brands, wide distribution networks and diverse partnerships demonstrate distinct advantages in satisfying their members. The report measures customer satisfaction by examining six factors (in order of importance): account maintenance/management (23%); ease of redeeming points/miles (22%); Read more…

Memebox Earns Strong Brand Loyalty Through Digital Content

Memebox, Reshapes Retail Landscape with “Digital First” Approach Memebox, the fastest growing beauty brand in the world, recently announced that it has closed $65.95 million in Series C funding led by new global investor Formation Group and previous investors Goodwater Capital and Pejman Mar Ventures. The latest round brings the company’s total funding to nearly Read more…

CVS Launches All-In-One Payment, Prescription Pickup and Loyalty Program

CVS Pay Lets Customers Receive Loyalty Program Deals, Pick-Up Prescriptions an Pay All In On Quick Scan. CVS Health announced the launch of CVS Pay™, a new, end-to-end mobile payment solution at CVS Pharmacy.  CVS Pay – now part of the CVS Pharmacy® mobile app – integrates payment, prescription pickup and the ExtraCare® loyalty program Read more…

Building Loyalty and Engagement through Community Building

Ninety-seven percent of U.S. corporate executives say customers want an efficient—that is, fast, cost-effective and personalized—level of experience, according to a recent study by The Harris Poll and Lithium. Today’s consumer looks for experiences and connections and marketers are scrambling to find ways to create these touchpoints. For some brands, this means building customer loyalty Read more…

Visa Commerce Network Helps Merchants Drive Loyalty and Increase Sales

New In-App Commerce Experience Helps Merchants Acquire New Customers, Drive Loyalty and Increase Sales Visa Commerce Network is a new way for merchants to create online and in-app commerce experiences to acquire new customers, drive loyalty and increase sales with relevant offers. Visa Commerce Network is built on the world’s largest electronic payment network, VisaNet, Read more…

Millions Favor a Single Credit Card for at Least 10 Years

25 million credit cardholders haven’t changed their go-to credit card in at least 10 years and another 20 million have never changed it, according to a new CreditCards.com report. The competition among credit card issuers is hotter than ever, said Matt Schulz, CreditCards.com’s senior industry analyst. That is great news for consumers and has led Read more…

Starbucks Announces Prepaid Visa Card to Enhance its Loyalty Program

In February when Starbucks announced the changes to their loyalty program that will reward people based on how much they spend rather than how often they visit the cafe, some regulars customers were upset. Customers who used to get a free coffee or snack after 12 visits, even if they spent less than $2 each Read more…

Sephora Leveraging Loyalty Data to Drive Sale

Sephora Using Loyalty Data to Reach New Customers The beauty brand is tapping their customer data and data from their loyalty program to reach first time customers and loyal client. Building an Optimization Culture Sephora is currently dipping its toes into big data visualization, with the help of new technologies that simplify processes for the Read more…