Customer Insight Group Loyalty Blog

Fresh Ideas for Building Profitable Customer Relationships
  • Hot Topics

    Hot Topics

Twitter Launches Conversational Ads

Twitter’s Conversational Ads, combines polls with custom hashtags to getting users to share their responses with their own followers.
Now it’s even easier for consumers to engage with and spread a brand’s campaign message on Twitter.

How it works
For many years, marketers have successfully increased their brand engagement using Promoted Tweets with compelling images or videos and campaign hashtags that drive Retweets, likes, and follows. Conversational ads take this a step further by including call to action buttons with customizable hashtags that encourage consumer engagement.

When a call to action button is tapped, the Tweet composer opens with a pre-populated brand message accompanied by the creative and hashtag buttons. The consumer can then personalize the Tweet and share it with his or her followers.

As a thank you, the consumer then receives a message from the brand for having engaged with the Tweet.

Finally, the new Tweet appears to the consumer’s followers in their timelines, and it includes the brand’s original photo or video. Each shared Tweet is powerful because it drives earned media for the brand at no extra cost, resulting in higher ROI. Additionally, research has shown that organic conversation about a brand delivers significant value for advertisers.

Source: Twitter

Social Media Marketing Resources

Facebook Stats

Why Social Media

Marketing Library Blog

Social Media Marketing Strategy

Social Media Infographics