New Tools for Assessing the Online Marketplace

[Wall Street Journal, July 6, 2009] Quantcast is shaking up the ad-targeting model by launching a new online ad-targeting service that is being closely watched by advertisers and investors. Quantcast, with data centers around the globe capturing data on all 220 million U.S. Internet users, provides detailed audience profiles for the advertising marketplace to learn [...]

What Consumers Want From Customer Experience

Recent research found that consumers want convenience and relevance to help speed up and simplify their online experience, with two thirds (66%) expecting to view content specific to their interests and needs.