Customer Insight Group Loyalty Blog

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    Hot Topics

What is the Best Social Media for Business?

What are the Best Social Media Channels for Your Business? Like most marketers, you’re facing the challenge of squeezed advertising and marketing budgets and limited manpower. While you face these challenges in many areas of your business on a regular basis, many people with entrepreneurial dreams wonder what is the best social media site for Read more…

What is a Social Media Marketing Campaign?

Definition of Social Media Campaign What is a social media campaign? A social media campaign is the use of one or more social networks to promote your business to achieve measurable results. Social media campaigns should be targeted to a specific audience with SMART objectives (specific, measurable, achievable, realistic, and timely. Social Media Campaign Goals There Read more…

Lancôme Increases Conversions 17% with Progressive Web App

Lancôme Boosts Sales and Engagement with Progressive Web App To increase traffic and re-engagement, Lancôme launched a Progressive Web App (PWA) to deliver a fast, app-like experience on their mobile site. The beauty brand started using push notifications re-engage consumers, which has driven an 8% rise in conversion rates on recovered carts. PWA is an app-like Read more…

What Is Social Media Advertising?

Definition of Social Media Advertising Social media advertising is the practice of online advertising on social networking channels. It is similar to paid search, with the exception that advertisers, not users, take the initiative – advertisers must “search” for users, rather than the other way around. Building Your Brand by Advertising on Social Media Sites Read more…

What is Social Media Design?

These days, consumers are bombarded by Tweets, Facebook Posts, texts and messages on their computers and mobile devices. When users only spend seconds viewing these messages, social media graphics that accompany them are vital in building brand awareness and recognition and attracting the user’s attention. Definition of Social Media Design Social media design is visual Read more…

Gillette Offers On-Demand Razors Via Text Messaging

Gillette Revamps its Subscription-Based Service for Shaving Razors The new service, “Gillette on Demand” offers an industry-first on-demand razor purchase option. Now getting a shipment of razors is as easy as texting “BLADES” to a specific number with Gillette on Demand. The creation of this new service and its features is fueled by the understanding Read more…

Tips to Optimize Pinterest for Seo

Incorporate SEO Into Your Pinterest Strategy People search Pinterest for home improvement ideas, party planning inspiration, favorite recipe ideas, and much more. They look at Pins and they make plans for change. As a brand, you want to draw people to your content, but then give them action steps to take. With these Pinterest SEO Read more…

Ultimate List of Twitter Stats

We’ve combed through the hottest new social media research to shed light on the scale, impact, and potential value of engaging customers and prospects with Twitter. Whether you plan to use these stats to convince your CEO to increase your social media marketing budget, inspire your company’s next Twitter campaign or simply justify your current Read more…

How Do You Define Customer Loyalty?

Loyalty is a concept we use in our lives to determine our relationships’ strength. In business, loyalty relates to the relationship between organization and customer base. Loyalty is more than how much the customer likes a brand, instead, it is a concept which businesses can use to increase profitability and gain more customers when managed Read more…

Pinterest Stats Marketers Need to Know

Since its launch in 2010, Pinterest has really taken off and has joined the league of the Top Social Media channels. It’s shown explosive growth and there are no signs of it slowing down. Here are some Pinterest stats that retailers should know about. Stats You Need to Know about Consumers and Pinterest 175 million Read more…