Loyalty marketing can deliver positive return on investment when properly executed. Through real-world examples, learn the methods and techniques successful businesses use to inspire customer loyalty and build profitable customer relationships.
Did You Know?
- Less than 50% of shoppers in reported purchasing the brand they had once been loyal
- 70% of customers say poor service sent them elsewhere, not price
- The percentage of brand loyal shoppers has steadily decreased over the last two years
- The core principles of loyalty
- How to best inspire true customer loyalty
- Best practice case studies of major retailers