Loyalty Navigator

Pinpoint your starting place.
The idea of building customer loyalty starts with a plenty of questions. Is a loyalty program right for your business? Where do you start? What ROI is reasonable to expect? What type of value proposition is most ideal for your customers? With so many questions, this 4-6 week strategic engagement helps you evaluate the many approaches to loyalty and how each one can or can’t help you achieve your business objectives.

Customer Insight Group isn’t just a thought leader in loyalty marketing — we are a loyalty marketing agency creating measureable success for our clients every day. We put this success to work for you and your marketing team.

Proprietary Loyalty Navigator

Our proprietary Loyalty Navigation engagement is two-fold, including:

Half-Day Loyalty Workshop highlights trends within your industry, delves into loyalty marketing best practices and brings to light issues specific to your company and your business objectives.

Consulting Assessment encompasses the major points along your path to profitable customer loyalty including:

  • A benchmark of competitors’ loyalty programs and social engagement tactics
  • Top loyalty strategy insights within your industry
  • Major design and implementation considerations
  • Important milestones to reach along the journey of creating a loyalty program
  • Strategic options and go/no-go recommendations

Does Loyalty Really Exist? Read about real-world examples and learn from successful executions of loyalty strategy.

Let us help you navigate your loyalty journey.
Engage. Keep. Grow.


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