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CUSTOM SOCIAL MEDIA WORKSHOPS
Understand your customers at the speed of social media.
Odds are your employees and customers are already using social media such as Twitter, Facebook, YouTube, mobile applications and other web 2.0 technologies. And as you read this, the number of social media outlets continues to grow exponentially. Social media is not a learn-it-once entity, instead it demands your constant attention to stay tuned in to its ever-expanding menu of offerings. Our customized workshops can help you get a handle on social media’s latest and how it can engage and bring you closer to your customers.
Half-Day or Full-Day Workshop
Our custom workshop can be configured as a half-day or full-day event. Need an update on industry trends, best practices or a refresher course? Then a half-day session is probably right for you and your team. If you are taking your first steps in exploring social media marketing, the full-day workshop provides a solid base of knowledge and insight to help you move forward with confidence.
You could send one person to a conference and hope that they can bring everyone along. Or you can bring your whole team together for a custom workshop that ensures everyone knows what needs to be done to create a defensible, sustainable social media marketing program. Our customized multi-day workshop provides solid direction by helping you:
- Define social media as it pertains to you and your industry
- Benchmark customer and prospect social readiness
- Define your social customer objectives
- Assess your social CRM capabilities
- Understand the social CRM solutions landscape
- Map out your social CRM capabilities-building plan
- Define your CRM metrics for success
Social media has so much promise… let’s talk.
Learning about social media? Read all about it! Here's our social media blog.
Check out our social media infographics here.
Get your free no-obligation personalized social media grade today.
We're the social media agency that can help you communicate
at the speed of social media.
Engage. Keep. Grow.
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Customer Connection provides you with customer loyalty and social media news, views, research, how-tos, reviews, and best practices